Vertix Commerce

E-commerce Services

Amazon Store Management

Manage your Amazon store with support for listings, advertising, account health, brand content and FBA or FBM coordination. Choose the services that fit your catalogue, target markets and business priorities.

Illustrative Amazon Seller Central catalogue on a laptop and phone with product cards and shipping parcels

Amazon Store Management Services

Product Listing Creation

Build clear, complete Amazon product pages using your product specifications, brand assets and category requirements.

  • Titles, bullet points and descriptions
  • Category attributes and search terms
  • Product data checks before submission

Listing Optimisation & Keyword Research

Review existing listings, search terms and competing products to improve content relevance and buying clarity.

  • Keyword and competitor research
  • Copy and attribute improvements
  • Ongoing content review

Amazon PPC Management

Plan and manage eligible Sponsored Products, Sponsored Brands and Sponsored Display campaigns around an agreed budget.

  • Campaign setup and targeting
  • Search-term and bid review
  • Advertising performance reports

Account Health Management

Monitor account notifications and performance indicators, organise corrective tasks and track support cases.

  • Performance notifications
  • Policy issue tracking
  • Corrective action coordination

FBA & FBM Logistics Coordination

Coordinate inventory, shipment plans and seller-fulfilled workflows with your warehouse or fulfilment provider.

  • Shipment planning and replenishment
  • Stock and dispatch coordination
  • Fulfilment exception tracking

Amazon Storefront Design

Create a structured brand storefront that helps shoppers explore your products and understand your range, subject to eligibility.

  • Store layout and navigation
  • Brand imagery and category pages
  • Mobile presentation checks

Flat File Uploads & Catalogue Management

Prepare bulk product files and maintain catalogue information across larger product ranges.

  • Bulk uploads and updates
  • Variation family checks
  • Upload error resolution

A+ Content Creation

Develop informative brand content using approved product claims, visuals and comparison modules where your account is eligible.

  • Content planning and copy
  • Module design and submission
  • Revision coordination

Brand Registry Support

Help organise brand information and application materials for Amazon Brand Registry. Amazon determines eligibility and approval.

  • Application preparation
  • Brand asset organisation
  • Registry support case coordination

Customer Service & Review Monitoring

Support buyer communication, return workflows and feedback monitoring within Amazon policies.

  • Buyer inquiry handling
  • Return and order issue coordination
  • Review trend monitoring without manipulation

Store Audit & Marketplace Strategy

Assess your catalogue, operations and advertising to create a prioritised store improvement plan.

  • Account and catalogue audit
  • Competitor landscape review
  • Action plan and reporting priorities

Product Images & Infographics

Prepare product-focused graphics that explain features and support informed buying decisions using accurate supplied assets.

  • Image briefs and layouts
  • Feature and comparison graphics
  • Marketplace image requirement checks

Pricing & Promotion Planning

Review pricing, margins and eligible promotional tools to plan offers that fit your business objectives.

  • Price and competitor monitoring
  • Coupon and deal planning
  • Promotion performance review

Inventory Forecasting & Replenishment

Review stock movement and lead times to coordinate practical replenishment priorities with your team.

  • Stock coverage review
  • Reorder recommendations
  • Slow-moving inventory review

Suppressed & Stranded Listing Support

Investigate inactive listings and stranded inventory, organise required corrections and follow up on support cases.

  • Listing issue diagnosis
  • Attribute and compliance corrections
  • Case tracking; resolution subject to Amazon

FBA Reconciliation & Reimbursement Support

Review shipment and inventory discrepancies and help document eligible reimbursement claims under current Amazon rules.

  • Shipment discrepancy review
  • Supporting evidence preparation
  • Claim tracking without recovery guarantees

Product Launch Planning

Coordinate listing readiness, inventory and advertising tasks for a structured product launch.

  • Launch readiness checklist
  • Content and stock coordination
  • Post-launch performance review

Brand Protection Monitoring

Monitor reported listing concerns and help organise evidence for eligible brand protection submissions.

  • Catalogue and seller monitoring
  • Evidence and case preparation
  • No legal advice or enforcement guarantee

Suspension Appeal Support

Review marketplace notices and help prepare evidence-based corrective action submissions. Reinstatement decisions remain with Amazon.

  • Notice and document review
  • Corrective action planning
  • Appeal submission follow-up

Amazon DSP Campaign Support

Support audience planning, creative coordination and reporting for eligible Amazon DSP campaigns, subject to access and budget requirements.

  • Audience and media planning
  • Creative and campaign coordination
  • Performance and budget review

Reporting & Seller Support Cases

Bring together operational, catalogue and advertising updates so you can review completed work and choose next priorities.

  • Agreed performance reports
  • Support case management
  • Regular review meetings

Multichannel Catalogue Coordination

Coordinate approved product information and stock workflows across connected selling channels using your agreed tools.

  • Product data consistency
  • Integration requirement review
  • Sync issue monitoring

About this service

Amazon store management brings together product content, advertising, inventory and daily account operations. Clear listings and organised workflows give your team a stronger foundation for managing the customer experience.

Vertix Commerce supports Amazon sellers with listing projects, catalogue maintenance and ongoing store management. From A+ content and storefront design to fulfilment coordination and reporting, we build an agreed plan around your products and priorities.

Service availability depends on your account, marketplace eligibility and agreed scope. Advertising spend, marketplace charges, shipping and third-party costs are separate unless agreed. Amazon controls approvals, claim decisions and account reinstatements; sales results are not guaranteed.

Support built around your priorities

  • A coordinated plan across listings, advertising and operations

  • Consistent product information across your catalogue

  • Clear responsibilities and practical reporting

  • Flexible support for individual projects or ongoing management

How it works

  1. 01

    Understand Your Store

    Review your catalogue, account setup, target markets and immediate priorities.

  2. 02

    Define the Scope

    Choose the activities, reporting schedule and support level your store needs.

  3. 03

    Prepare & Implement

    Confirm access and responsibilities, then work through the agreed plan.

  4. 04

    Monitor & Review

    Review completed work, account updates and the next priorities together.

Your questions, answered

What does Amazon store management include?

Support can include listings, advertising, catalogue maintenance, brand content, inventory coordination and account reporting. We agree the exact activities before work begins.

Can I choose only one service?

Yes. Discuss a listing project, a content update or a focused operational task, as well as ongoing management.

Do you support both FBA and FBM?

We coordinate FBA shipment planning and seller-fulfilled workflows with your warehouse or logistics provider. Physical storage, shipping and fulfilment charges are separate.

Can you create A+ content and a brand storefront?

We can help plan, design and submit content where your account and products meet Amazon eligibility requirements.

Is advertising spend included?

Advertising budgets and marketplace charges are separate from management fees unless your written scope says otherwise.

Can you guarantee Brand Registry approval or reinstatement?

No. We help prepare information and coordinate cases, but Amazon makes approval and reinstatement decisions.

Do you handle reimbursement claims?

We can review discrepancies and help document eligible claims under current Amazon rules. Claim acceptance and recovery amounts are not guaranteed.

Will you buy or remove product reviews?

No. Review support covers compliant monitoring and issue reporting. We do not buy reviews, offer incentives or promise review removal.

Which markets can we discuss?

We work with sellers targeting the USA, UK, Australia and Germany. Features and eligibility vary by marketplace, so availability is confirmed for your account.

How do you access my account?

We agree appropriate user permissions and access arrangements. Do not send your password or one-time codes through the inquiry form.

How is pricing agreed?

Pricing depends on catalogue size, required activities and support frequency. We confirm responsibilities, fees and timing before work begins.

Do you guarantee sales growth?

No. We focus on the agreed work and transparent reporting. Sales depend on demand, competition, pricing, inventory and other factors.

Let’s Plan Your Amazon Store Support

Tell us about your products, target markets and the areas where you need help. We’ll discuss a practical scope for your Amazon store.

Discuss this service

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